What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I remove items from my upload space?

    Asked by corke on June 22, 2015 at 02:20 PM

    Hi,

    If I upload a file as part of a form submission how do I delete it to free up more upload space?

    If I delete the submission, will this also delete the file?

    Thank you

    Elaine

    items how thank part upload a file
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    JotForm Support

    Answered by david on June 22, 2015 at 03:49 PM

    Hi,

    Yes, deleting the submission that the file is associated with is the only way to delete the file.  This will clear up more storage space in your account.  I would recommend backing up any needed data prior to doing so via excel report or any method of your choosing.  Once you delete a submission it is permanently deleted.

    If you have any further questions, let us know and we will be happy to help.