How can I remove items from my upload space?

  • corke
    Asked on June 22, 2015 at 2:20 PM

    Hi,

    If I upload a file as part of a form submission how do I delete it to free up more upload space?

    If I delete the submission, will this also delete the file?

    Thank you

    Elaine

  • David JotForm Support
    Replied on June 22, 2015 at 3:49 PM

    Hi,

    Yes, deleting the submission that the file is associated with is the only way to delete the file.  This will clear up more storage space in your account.  I would recommend backing up any needed data prior to doing so via excel report or any method of your choosing.  Once you delete a submission it is permanently deleted.

    If you have any further questions, let us know and we will be happy to help.