What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to set Maximum File Size?

    Asked by phoebeseward on June 22, 2015 at 06:17 PM

    Hi,

    I have a form for uploading photos.  I would like customers to be able to upload up to 10 unedited digital images to my form.

    I had a client contact me because he tried to upload images to the form, but it said that the images were too large.

     

    How many KBs should I set the maximum upload amount for my form?  How can I test if this will work and that I will not run into this problem again in the future?

     

    Also: Once a client fills out the form, the information and images are emailed to me (I do not have dropbox or google docs hooked up). I am unsure if this matters or not.

     

    Thanks!

     

    Phoebe

    Page URL:
    http://affluentappraisals.com/quick-valuation-form

    maximum file size how
  • Profile Image

    Answered by Syed on June 22, 2015 at 06:51 PM

    Hi Phoebe;

             To increase Maximum Files Size to upload images, review the following screenshot. I cloned your form for this particular thread.

    Regarding your second question, you can get the images into your email notification. Let us know, so that we can proceed further.

     

    Thankyou,