What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I don't get a mail.

    Asked by Shane582 on June 22, 2015 at 07:08 PM

    Dear ready,

    Every time a form used, i supposed to get a mail. But something has changed and I don't get a mail when a form has send in.

    Could you please tell me what to do so I can get a mail when a form has send in?

    Kind regards,

    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 22, 2015 at 11:41 PM

    If you are talking about this form where this email address is setup dutchplanefinders@outlook.com

    Please double check the spam folder at outlook.com  as we do not have records that anything has been sent or bounced back.

    Let us know if the issue persists.