What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Download PDF Submission: Matrix does not display properly

    Asked by NEMSSupervisor on June 22, 2015 at 10:28 PM

    I have completed the design of my form and noted that in preview it looks great however when it prints to pdf it is kind of all off cue.  Can you help me resolve this please.   You will notice that in the attachment my chart is cut off.  And further down in the form the supervisor comments and employee comments are overlapping. 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 23, 2015 at 03:18 AM

    Hi NEMSSupervisor, 

    Thanks for contacting us.


    I checked your form and I was able to replicate the issue. I will escalate this concern to our development team. We will update you on this thread as soon as this is fixed.



  • Profile Image

    Answered by alp_deniz on June 23, 2015 at 05:10 PM


    The problem has been fixed.

    Thank you very much for letting us know.

    Kind regards