What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you make the URL to your form shorter or more personal?

    Asked by smp755 on June 22, 2015 at 11:04 PM

    I would like to do away with my username in the url i send to everyone. If there is a way that would be great!




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    JotForm Support

    Answered by ashwin_d on June 23, 2015 at 03:38 AM

    Hello sarah,

    Please be noted that if you use "Custom URL" feature, the form URL will always include your account username and it is currently not possible to remove it from the URL.

    You may like to take a look at our "Custom Domain" feature which will enable you to use your own domain to redirect to your form. The following guide should help you:  http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

     Alternatively, you can use your form's direct URL without the custom URL feature.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!