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I forgot my passwordAsked by SwissLearning on June 23, 2015 at 05:27 AM
I have forgotton my password and I have received the link to reset, but you request a codepass which I don't have could you explain how to move forward as I have to use one of my forms urgently.
I am not sure what codepass you are talking about, Sarah. When it comes to resetting your password, please follow the reset link that you have received in your email.
You will be taken to a page looking like this:
On this page, all you need to do is enter your new desired password in both fields, and click on Reset My Password button. You will be given access to your account again, and you will be able to login by using your new password from now on.
Please let us know if you need further assistance.