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midwestgroupAsked on June 23, 2015 at 10:26 AM
One of our brokers added me as a sub-user on his account and shared a couple of forms, however when I log into my account I do not see them. What are we doing wrong?
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Welvin Support Team LeadReplied on June 23, 2015 at 11:42 AM
You should see a "Shared with you" section or tab in the My Forms page and under this section, you will see a folder named after main account's username.
For example:
I don't see this in your account so maybe you are not yet added as a sub-account or something wrong in the process. Please let us know the main account's username so we can check and help you correct this.
Thanks