- bakingfreshAsked on June 23, 2015 at 10:37 AM
I have set up a confirmation email, when I send a test email, the images on the email appear on the iphone in there correct locations, but when I view the same email on my PC, the images are only shown as grey squares and not in the correct position.
- JotForm SupportBJoannaAnswered on June 23, 2015 at 11:45 AM
I have cloned and tested your form and I was not able to reproduce mentioned problem when I send a test email.
Which Email client are you using and on which operating system?
If you are using Outlook you need to unblock automatic picture downloads in e-mail messages. Inside of this article you can find out how to do it: https://support.office.com/en-us/article/Block-or-unblock-automatic-picture-downloads-in-e-mail-messages-daf2532d-68f7-4e7b-935e-fbec5146f74e
Hope this will help. Let us know if you need further assistance.