What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issues using system

    Asked by Lorenzo on November 28, 2011 at 02:21 PM

    I am a paid subscriber and I received an email about your "WISHING BOX". I clicked on the link and then clicked on the "try now button" and now I am locked out of my account with an error message.

    Could you please resolves the issue?


    User name: skinnybodycareersite


    Page URL:

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    Answered by mathquiz on November 28, 2011 at 02:48 PM

    I think it is fixed.

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    JotForm Support

    Answered by Mike_T on November 28, 2011 at 04:33 PM

    Hello Lorenzo,

    We are very sorry for the inconveniences caused. The site is stable now. Thank you for using our services.

    Please feel free to contact us if you need any further assistance.