What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fehler

    Asked by PCNotdienst on June 23, 2015 at 01:45 PM

    Warum kommt immer wenn ich die Mail Sende  von JotForm ??

    da sollte der Name meiner Firma stehen.

     

    Bitte um Info wenn möglich auf Deutsch

     

    MFG

    R.thome

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    JotForm Support

    Answered by BDAVID on June 23, 2015 at 02:38 PM

    I am having difficulties understanding the translation of your message. But I will do my best to help you out.

    If you are not receiving your email notification, please try the following:

    1) Check your spam folder

    2)  White-list our Jotmail IP addresses within your email server (or ask for it to your email service provider). Read this article for more details: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    If you to set email field as the Notification Sender, please check this guidehttp://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    Hope, this is what you meant, if not, please provide us more details so we can provide you the proper solution.