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    An extra white space is showing up when I embed my form

    Asked by truenorthhotels on June 23, 2015 at 03:44 PM

    Please see attached screen shot. Why is there an extra white piece?

    Screenshot
    attached
  • Profile Image

    Answered by raul on June 23, 2015 at 04:49 PM

    Is your web page published? If so, can you provide the URL of your site so we can take a look at it?

    If not, you may want to try to increase the width of your form to see if this helps.

     

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    Answered by truenorthhotels on June 23, 2015 at 05:04 PM

    http://www.truenorthconnect.com/benefits.cfm

     

    Choose the "2015 FSA Enrollment Packet" .

    The Spanish version looks the same way.

    There are two forms in each packet that have the same issue.

     

    I increased the form width from 700 to 800 with no change. Please let me know if I am doing something incorrectly.

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    Answered by raul on June 23, 2015 at 05:15 PM

    It seems like we need some credentials to access the URL you posted.

    Can you provide us with a temporary access so we can inspect the form?