An extra white space is showing up when I embed my form

  • truenorthhotels
    Asked on June 23, 2015 at 3:44 PM

    Please see attached screen shot. Why is there an extra white piece?

    Jotform Thread 595068 Screenshot
  • raul
    Replied on June 23, 2015 at 4:49 PM

    Is your web page published? If so, can you provide the URL of your site so we can take a look at it?

    If not, you may want to try to increase the width of your form to see if this helps.

    An extra white space is showing up when I embed my form Image 1 Screenshot 20 

  • truenorthhotels
    Replied on June 23, 2015 at 5:04 PM

    http://www.truenorthconnect.com/benefits.cfm

     

    Choose the "2015 FSA Enrollment Packet" .

    The Spanish version looks the same way.

    There are two forms in each packet that have the same issue.

     

    I increased the form width from 700 to 800 with no change. Please let me know if I am doing something incorrectly.

  • raul
    Replied on June 23, 2015 at 5:15 PM

    It seems like we need some credentials to access the URL you posted.

    An extra white space is showing up when I embed my form Image 1 Screenshot 20

    Can you provide us with a temporary access so we can inspect the form?