What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I remove form questions, now I can't see reports.

    Asked by branndon on September 07, 2010 at 10:25 PM

    I had a registration form. Well registration for the event is over, so I removed every form field, and simply made the form state that registration was over. Well now when I'm in manage forms, the form name says 60 next to it, and up top by submissions, it shows there are 46 new submissions. However when I click submissions, everything is blank, can you please help? I just need this data once.

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    JotForm Founder

    Answered by aytekin on September 08, 2010 at 03:31 AM

    When you need to disable a form you can do it from the "Preferences" button on the form builder. There is an option "Status: Enabled". All you need to do is to turn that to "Disabled". Please keep that in mind in the future.

    Another possible way to do that if you need to show a "The registrations are now closed message" is to put a PageBreak at the beginning of the form and then disable the second page using Conditions.

    It tooks me half an hour but I was able to recover your deleted fields. Your report is working fine now. We only do this service for Premium users.

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    Answered by branndon on September 08, 2010 at 10:53 AM

    Awesome! I won't do it again.