What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please change my username

    Asked by eliseschram on June 23, 2015 at 06:30 PM

    JotForm Support,

     

    Can you please change my username from eliseschram to CommunityHealth. Thank you.

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    JotForm Support

    Answered by Aury on June 23, 2015 at 06:38 PM

    Hi elisescharm,

    In order for us to be able to process your requests, we need the following information:

    - The user name of the account.

    - The new name you want us to change it for.

    Thanks.

     

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    JotForm Support

    Answered by Aury on June 23, 2015 at 06:42 PM

    I am sorry that I was short in my above answer, as I have searched in the system and was not able to locate any account under elisescharm as username.

    As soon as we have this information we will change it to CommunityHealth.

    Thanks.

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    Answered by austenfeld on September 28, 2015 at 10:30 AM

    Can you also change my username.  From: austenfeld  To: Orinda Park Pool

    Thanks.

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    JotForm Support

    Answered by Charlie on September 28, 2015 at 11:18 AM

    @austenfeld

    Hi, I see that you already have an opened thread with that concern. Please refer this link instead: http://www.jotform.com/answers/671874. My colleague has already responded to your concern there.

    Thank you.

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    Answered by Ginty Burns  on March 20, 2016 at 04:04 PM

    Sorry to add my name to the many other similar requests, but I also would like a username change... from gintyb to nagsplayers.  Thank you!
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    JotForm Support

    Answered by Jan on March 20, 2016 at 07:17 PM

    @Ginty

    I moved your request to a separate thread. Here's the URL: https://www.jotform.com/answers/798705

    Thank you.

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    Answered by gintyb on March 20, 2016 at 09:28 PM

    I really want to go to https://www.jotform.com/answers/798705 to see where my question has been moved to. Unfortunately, the link only allows me to log in (at which point it shows me my forms). Whatever I try, even if I manually go through this thread and follow the links, I still just end up at my own forms.  I will try to respond to the email in case that works.

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    JotForm Support

    Answered by ashwin_d on March 20, 2016 at 10:45 PM

    Hello gintyb,

    The reason why you are unable to see to check thread #798705 is because its private. I have now edit it and you should be able to check this thread:  https://www.jotform.com/answers/798705 

    Thank you!

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    Answered by austenfeld on March 21, 2016 at 03:45 AM
    not sure why I am getting these messages. I have successfully changed username quite a while ago.
    ...
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    Answered by austenfeld on March 21, 2016 at 03:45 AM
    this thread does not apply to me. not sure how/why my email is on the thread.
    ...
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    JotForm Support

    Answered by ashwin_d on March 21, 2016 at 04:22 AM

    Hello austenfeld,

    Sorry for the confusion. Username change request was posted on this thread by some another user. 

    Thank you!