I'm not able to export my form to a fillable PDF file

  • Profile Image
    capenexis
    Asked on June 23, 2015 at 06:33 PM

    Hi - I'm trying to create a fillable form - but when I save as a fillable PDF I get an access denied.

     

    My steps are as follows : I pick the form, check the box and go to create PDF form

    Then these are the options I left

     

    Then I see this :

    Any suggestions?

  • Profile Image
    raul
    Answered on June 23, 2015 at 07:42 PM

    Can you please let us know which of your forms are you trying to convert? Please also try to edit your form and click on the save button without making any changes and try to export it again.

    I've cleared your form's cache to see if it helps.

  • Profile Image
    capenexis
    Answered on June 24, 2015 at 10:55 PM

    Hi, I tried this but it still didn't work.

     

    The module 1 - How do you serve her is the form I was trying to export. It worked ONE time for me before i submitted my help request - but this problem is persistent.

  • Profile Image
    Charlie
    Answered on June 25, 2015 at 02:02 AM

    Hi,

    It seems like the problem is related to your form's name.

    Currently this is the name of your form:

    "Module 1 - How Do You Serve Her?"

     

    The "?" at the end is causing the problem, change the name to this one:

    "Module 1 - How Do You Serve Her" 

     

    Then try again, I cloned your form and got the same problem, I edited the name and it fixed it. Let us know if you are still having problems on it.

    Thank you.