- DeckerKMAsked on June 23, 2015 at 07:57 PM
I chose to have a copy of the application emailed, but I am receiving two copies, not sure what I did wrong. Please help. Thanks! Our organization Love-A-Stray is extremely happy with your service!
- JotForm Supportashwin_dAnswered on June 24, 2015 at 12:22 AM
I did check your form "" and found that you have added two notification email alert and both of them are sending submission emails to firstname.lastname@example.org email address. Please check the screenshot below:
That is the reason why you are receiving two submission emails. I would suggest you to please go ahead and delete one of the email alert. That should solve your problem. The following guide should help you: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder
Hope this helps.
Do get back to us if you have any questions.