What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form appears blank after closing and re-opening

    Asked by Jacksonbellezine on June 23, 2015 at 08:18 PM

     não consigo editar um formulario depois que fecho o site quanto reabro o formulario ele aparece em branco, tb não consigo fazer upgread da minha co


    I can not edit a form after closing the site as reopen the form it appears in white, tb can not upgread do with my co

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    JotForm Support

    Answered by Kiran on June 24, 2015 at 12:32 AM

    I see that there are three JotForms in your account and the form titled "Formulário sem título" seems to be blank and doesn't have any fields. The other two forms titled "Escolha sua marmitex" and "Clone of Escolha sua marmitex" seems to be working fine.

    If you are looking at the form "Formulário sem título", the form might not be saved successfully after adding the fields. As I check the form revision history, I'm not able find any edits on this JotForm. Please make sure that Auto-save option is enabled on your JotForm and also refer to the following guide that helps you in saving the JotForm.


    Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.