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  • Profile Image

    How to delete options form checkbox field inside of my form?

    Asked by akuo on June 23, 2015 at 09:29 PM

    In my form, I can't delete some fields.

     

    If I click on CM and expand CM schedule I can't delete June dates from my question.

    Every time I do so and then preview again... it still shows up.

    Page URL:
    http://form.jotform.ca/form/51685257061255

    checkbox option field delete
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 24, 2015 at 02:07 AM

    I have cloned your form and I was able to delete June dates form CM section of my cloned form with out any problems.

    When you select field where June options are, click on Option inside of Form Builder and just delete June date. Or you can open properties of the field and delete June date there. When you delete June date save your from.

    Here is my cloned form: http://form.jotformpro.com/form/51740848650964? 

    Feel free to clone it

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by akuo on June 24, 2015 at 08:30 AM

    Thank you, that worked.

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    JotForm Support

    Answered by Jan on June 24, 2015 at 09:57 AM

    Glad to hear that BJoanna was able to resolve your issue. Let us know if you need any help. Thank you.

  • Profile Image

    Answered by akuo on June 25, 2015 at 10:05 AM

    It looks like this still happens normally when I try to delete the option from the normal view.

    Only way I can remove it is by using the "Options" method that is shown above.

  • Profile Image
    JotForm Support

    Answered by Welvin on June 25, 2015 at 11:15 AM

    Our apologies for the issue. I know what you mean and I can replicate it. Will submit a ticket to our developers, but will do so here: http://www.jotform.com/answers/596698.

    Thanks