What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do email notifications take up space in the allocated storage plan?

    Asked by KaitlinSmith on June 24, 2015 at 12:13 AM

    If I were to purchase the 10GB plan and turn on email notifications for each submission, do these take up space in the storage? If the plan allows for 1000 submissions, will the form ever be cut off before 1000 submissions due to too much data usage? How could this happen? Thanks!

    email notifications email in Submissions purchase thanks
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    JotForm Support

    Answered by jonathan on June 24, 2015 at 03:49 AM

    As far as I know, only attached/uploaded files in the forms takes up the storage allocation limits.

    Any images you upload and used on the form will also take up storage space.

     If the plan allows for 1000 submissions, will the form ever be cut off before 1000 submissions due to too much data usage?

    I am not sure which "data usage" you were referring to here, but as long as 1000 submission is not yet exceeded, it will not CUT the submissions.

    If the Storage/Upload limit has been breached even before the 1000 submissions is exceeded, it will also cut the submission.

    You can check for more details in the JotForm Pricing page.

    Please let us know if you need further clarification.

    Thanks

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    Answered by KaitlinSmith on June 24, 2015 at 03:57 AM

    That answered my question. Thanks!

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    JotForm Support

    Answered by jonathan on June 24, 2015 at 04:14 AM

    You are quite welcome. =)

    Feel free to contact us again anytime should you need further assistance

     

    Cheers