What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my program is not working! Is JOTFORM.com experiencing an outage??

    Asked by erakowski on November 28, 2011 at 03:45 PM
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    Answered by cwidhelm on November 28, 2011 at 04:08 PM

    I am having the same problem.  When clicking save there is an error page that comes up saying "unusually high amount of traffic...we are working on it".

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    Answered by AtacanC on November 28, 2011 at 04:44 PM

    We'd like to apologize for any inconvenience caused by this issue. We have escalated the problem to our developers for a prompt resolution. 

    We ask for your patience and understanding on this matter. Thank you.