What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form submissions are not being submitted to my email address.

    Asked by ruagordon on November 28, 2011 at 03:50 PM

    Please help. My form submissions for the form created here in JotForm are not being sent to my email address and my website visitors are tellikng me the form is not working. 

    Please email me at ruagordon@hotmail.com

    Page URL:

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    Answered by fxr on November 28, 2011 at 05:44 PM

    Have you checked your email spam folders for the submissions?

    You may have better success if you change the Sender Email of your notifications to noreply@jotform.com 


    If you have a seperate issue about your 'form not working' please open a new thread for it & include as much detail about the issue as possible.