What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Your site states that for a free account you receive 100 form submissions per month however....

    Asked by AB_Network on November 28, 2011 at 03:50 PM

    my numbers do not change, and now it is telling me I will run out of space soon if I don't upgrade. I do not require more than 100 per month but, this has been adding up for a couple months now. Do I actually get 100 per month free or just 100 form submissions free period??

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    JotForm Support

    Answered by NeilVicente on November 28, 2011 at 05:10 PM

    Free accounts get 100 submissions every month. Submissions counter resets on the first day of each month for all types of account, whether free or paid.

    Your are getting the message "You're almost out of space" because your account is nearing the 100MB storage space available for free users. Storage space is not on a monthly basis as it is the maximum space available to store uploaded files from submissions.

    You must delete submissions with huge files to clear or lower down your used storage space.

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    Answered by AB_Network on November 28, 2011 at 05:18 PM
    ooooh, ok, that makes sense. Thank you so much for letting me know. I do appreciate it.