What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    User Contributed Dropdown is not being displayed in form.

    Asked by contactus@ckestates.co.uk on June 24, 2015 at 06:31 AM

    Hello, the App/Widget called User Contributed Dropdown  that you can Dynamically add Options to Your Dropdown Field has stopped working this morning.

    Has some changes had a knock on effect or something ?

    Can someone have a look to see what the problem is please and let us know what is happening as I have this on 2 forms that are used all through the day

     

    As you can see the app dropdown is missing, albeit it is still as such on the form ?

    Kind Regards

    Ian

    contributed JotForm dropdown field problem uploads
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    JotForm Support

    Answered by ashwin_d on June 24, 2015 at 08:54 AM

    Hello Ian,

    I did check your last edited form and I am unable to replicate the issue you are having. The "User Contributed Dropdown" widget is being displayed correctly in the form. Please check the screenshot below:

     

    Can you please test your form again and get back to us if the issue persists?

    Have you embedded your form in your web page where the widget is not being displayed? Please share the web page URL and we will take a look.

    We will wait for your response.

    Thank you!