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  • Profile Image

    Form Designer gets stuck when tryign to edit the form

    Asked by Douglas Weller  on June 24, 2015 at 07:53 AM

    I go into my edit seccion on any of my forms and click on THEMES and then it's only the CONTACT form that shows up and cannot do anything or even get out of that seccion and therefore have to close down the window and open the log in page again to get back to my list of forms without having edited anything.

    Page URL:
    http://www.margaritamia.com/page1andnearlyallothers

    designer stuck My Forms contact form Form Designer
  • Profile Image

    Answered by Ben on June 24, 2015 at 09:42 AM

    Looking at the account I believe that the issue is made with you having 2 different accounts. One is on paid plan and the other is a guest account.

    The guest account (guest_51632874966064) has only one form in it, which is called (Sample) Contact Form ID: 51633691849870.

    Now what I did was to move that form to your own account margaritabiz so please do try to log into it by using the username (not the email) and see if you are still experiencing the issue with Form Designer.