I need help about sharing the form to my colleague so we both have the access to the form

  • ospngirl
    Asked on June 24, 2015 at 8:04 AM

    Hi,

    I have already asked this question and got a quick response ... THANKS!  What I wasn't clear about is that we both need to be able to access the form ... I will be making any changes to the form that we need in the future; she will be the one sending it out to our volunteers once a month, receiving their replies and using the data.  So I will continue with maintenance; she is more the 'user'.

    So ... she needs access to send it out; I need to be able to make changes and then send her the updated form.  Sorry for not being clearer in my first email.

     

    Marie Robertson

  • Welvin Support Team Lead
    Replied on June 24, 2015 at 9:37 AM

    Hi Marie,

    You need to add your colleague as a sub-user account. Here's how you can do it: 

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Let us know if you have any further questions about this matter.

    Thanks

  • ospngirl
    Replied on July 3, 2015 at 9:48 AM

    Hi there,

    Help!  It's not working.  I added my colleague as a sub-user as per your suggestion.  Her email is dmunro@centretownchc.org.  Her username is ospndonna.  She sent out this month's request to our volunteers using the link to the OSPN Jotform.  I am getting responses but she didn't get any.  What are we doing wrong?  Thanks.

    Marie Robertson

  • Welvin Support Team Lead
    Replied on July 3, 2015 at 11:18 AM

    The issue is not related to the sub-account user settings. I moved it and will answer it here: http://www.jotform.com/answers/602653. 

    Thanks