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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paypal Widget: Remove Subtotal and Total display

    Asked by rsle on June 24, 2015 at 08:45 AM

     

    remove sub total paypal payment form paypal form
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    JotForm Support

    Answered by Chriistian on June 24, 2015 at 10:21 AM

    Hi rsle, 

    Thanks for contacting us.

     

    Can you provide us more information regarding your concern like the link or name of the form in question so we can further check? Please take note that the Total and Subtotal is automatically computed when user selects from your products.

     

    We will wait for your response.

     

    Regards.

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    Answered by rsle on June 25, 2015 at 02:33 AM

    Thank you for your responce...Yes I could see that the total and subtotal were default/automatic

    And yet in the paypal wizard I can find no way to write to them or dismiss them.

    I am working in french on this form.  formID=51721988354363

     

    http://www.jotform.com//?formID=51721988354363

     

    HTH....Regards...Robert

     

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    JotForm Support

    Answered by Chriistian on June 25, 2015 at 05:34 AM

    Hi Robert, 

     

    As per checking, you cannot edit/update the value or label of the Subtotal and Total of the Payment widget. But if you want to remove them, you can inject the custom CSS code below in your form. 

    span.form-payment-total {

      display: none;

    }

    span.form-payment-subtotal.form-payment-label {

      display: none;

    }

     

    To inject custom CSS code to your form, you can follow the instructions below.

     

    Do let us know if you need further assistance.

     

    Regards.

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    Answered by rsle on June 26, 2015 at 08:47 AM

    Hi Christian thanks for the info...

    However its fine in the form builder (see  second image below) Yet on the webpage it shows "Shipping 0.00" (see image below)...Any solution for this?

    All the best...Robert

     

     

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    JotForm Support

    Answered by Chriistian on June 26, 2015 at 09:37 AM

    Hi Robert,

     

    I have cleared your form's cache, can you try and test it again? Please also clear your browser cache and see if it works. If the issue still persists, can you provide to us the exact URL where you have embedded the form so we can further check. 

     

    We will wait for your response.

     

    Regards.

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    Answered by rsle on June 26, 2015 at 02:56 PM

    Hi Chriistian...I trashed the temp internet files with CC cleaner then called the script...No go

    Still reading (Image 1 above) "Shipping € 0.00 EUR"...

     

    Am I doing something wrong?

    Regards Robert

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    Answered by Sammy on June 26, 2015 at 03:58 PM

    Hellos Robert,

    Try changing the shipping cost to the flat rate option in the paypal wizard

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    Answered by rsle on June 26, 2015 at 05:42 PM

    Hya Sammy...Not working...Same thing...NO go...More suggestions...Robert

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    JotForm Support

    Answered by Welvin on June 26, 2015 at 08:01 PM

    The sub-total will show up in the form if you have a quantity option enabled in the form and when you have configured the taxes and shipping rates in the form.

    But note that I didn't see these properties in your current payment form. I think you've managed to disable them. Now, I guess you are using our source codes embed method that is why you didn't see the changes to it. In that case, I would suggest re-embedding your form again. But to see the changes automatically without re-embedding the form, I would suggest our default embedding option. Or, use our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Please contact us again if we can help in any way.

    Thanks

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    Answered by rsle on June 27, 2015 at 02:11 AM

    Cool Welvin That works -O) ...Thanks a lot you guys...Have a great day...All the best...Robert

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    JotForm Support

    Answered by Chriistian on June 27, 2015 at 03:24 AM

    Hi rsle,

    On behalf of my colleagues, you are welcome. Glad to hear that the issue was solved.

     

    If you need further assistance, do let us know and we will be happy to assist you.

     

    Regards.