What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make your payment tool required?

    Asked by mariposanetwork on June 24, 2015 at 09:59 AM

    Hi I was wondering how someone was able to signup for $0?? 

    Customer name Amy Bellomo on 6/23/15

    Page URL:

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    JotForm Support

    Answered by Mike_G on June 24, 2015 at 11:27 AM

    It is possible that the Form-submitter didn't select any of the options available for your Tickets. 

    I have cloned your form and found this: 

    Or you can also set a one of your products selected as default and/or required:

    You may try the following options above so this will not happen again. 

    I hope this helps. Let us know if you need any further assistance. Thank you.