How to make your payment tool required?

  • mariposanetwork
    Asked on June 24, 2015 at 9:59 AM

    Hi I was wondering how someone was able to signup for $0?? 

    Customer name Amy Bellomo on 6/23/15

  • Mike_G JotForm Support
    Replied on June 24, 2015 at 11:27 AM

    It is possible that the Form-submitter didn't select any of the options available for your Tickets. 

    I have cloned your form and found this: 

    How to make your payment tool required? Image 1 Screenshot 30

    Or you can also set a one of your products selected as default and/or required:

    How to make your payment tool required? Image 2 Screenshot 41

    You may try the following options above so this will not happen again. 

    I hope this helps. Let us know if you need any further assistance. Thank you.