What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not being received?

    Asked by Debbie9860 on June 24, 2015 at 10:24 AM

    I believe once Adobe shut down the form you created from it stop working.


    I need help now (866) 749-0713

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    JotForm Support

    Answered by Welvin on June 24, 2015 at 12:06 PM

    I presumed that you have imported your forms from Adobe FormsCentral and nothing appeared in your account. Is this correct? If yes, then how did you import the form? Is it through the PC/MAC App? By submitting your Adobe FC form URL? Or by uploading a PDF? I'm sorry to ask, but our backend tool is hanging up and I can't search for your account.

    If not, please add more details about so we can assist you further.


    I believe once Adobe shut down the form you created from it stop working.

    Yes, this is correct. You have until July 28th to access your Adobe FC account. 


    Please let us know if you need any further assistance about this matter.