What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submissions not updating? Is your site down? No results displayed?

    Asked by ceramicarts on November 28, 2011 at 04:48 PM
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    Answered by fxr on November 28, 2011 at 04:52 PM

    Are these submissions from forms with secure URLs'?

    If so, please try accessing your account from https://secure.jotform.com to see if all your submissions are viewable from there.

    Occasionally, it can take a little time for secure form submissions to replicate onto www.jotform.com

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    Answered by ceramicarts on November 28, 2011 at 04:54 PM
    That was the problem, thanks!
    Scott