What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Some fields info is missing in the notification received

    Asked by landbankers on June 24, 2015 at 02:05 PM

    Why aren't the answers typed into text boxes sent to us?

    Page URL:
    http://form.jotform.us/form/51744821876161?

    text boxes sent boxes
  • Profile Image
    JotForm Support

    Answered by Kiran on June 24, 2015 at 03:31 PM

    I understand that you are not receiving the text entered in the text boxes to your notification emails. This is due to the field is not inserted into the body of the notification.

    You may delete the existing notification and add a new notification so that the updated fields are automatically inserted into the notification. 

    Hope this information helps!!