What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need help with Mailchimp Integration

    Asked by misgood on June 24, 2015 at 03:05 PM

    Hi =

    I'm trying to use your mailchimp integration, however, the correct merge fields of my mailchimp list are not showing up. Can you offer any assistance?


    Also, I'm getting an error on the API side of mailchimp - saying the fields couldn't be merged.


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    JotForm Support

    Answered by EltonCris on June 24, 2015 at 04:08 PM


    If this is the form in question http://www.jotform.us/form/51746130622145, we'd suggest to use the "Full Name" field under Quick Tools instead of using two different textboxes for the name field.

    The Full Name field is designed to work properly with Mail Chimp or any other apps available in the integrations.

    However, if you don't want to use grouped fields like the Full Name field, you can use this workaround. https://www.jotform.com/answers/133552

    Hope this works for you.