What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trying to access jotform.com, I get a 'Temporarily unavailable, high traffic' message. I also get that message when tyring to logout.

    Asked by eileenjst on November 28, 2011 at 05:22 PM

    I can only access my account through a facebook link to jotform, because I'm logged in and can't log out (I get a 'Temporarily unavailable, high traffic' error when trying to logout).

     

    I get the same error when I try to go to Jotform.com

     

    Help!

     

    PS:  Thank you for the fixing my 'unavailable' error message when I was trying to save a form that I had earlier today.

     

    Page URL:
    http://www.bishopchatard.org/openhouse/

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    JotForm Support

    Answered by NeilVicente on November 28, 2011 at 05:32 PM

    Sorry for this inconvenience. These server hiccups are caused by an unusually high traffic from all around the world. It seems that there were temporary load problems on one of our servers.

    Our developers are monitoring things and hopefully, these issues will cease in a matter of hours.