What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Subusers and app use

    Asked by KellyTest on June 24, 2015 at 03:36 PM

    Hi, I'm considering purchasing a Professional license for my business and wanted to know if subusers are able to add apps to their surveys without impacting other subusers. 

    app subusers
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    JotForm Support

    Answered by jonathan on June 24, 2015 at 04:35 PM

    I suggest checking also the user guide 

    -How-to-Share-Forms-with-a-Sub-Account-User

    If by 'app' you meant the integration apps used on the forms, the app will not affect the other forms since they are only within each form. Likewise, it will not affect the other sub-users that were assigned to specific form/s.

    Let us know if you need further clarification on this.

    Thanks.

     

     

  • Profile Image

    Answered by KellyTest on June 24, 2015 at 04:57 PM

    Thank you for the quick reply. As a follow up question, if I have two professional licenses, could a subuser from the first license share a form with a subuser from the second license? Or are they strictly limited to the "parent" license of which they are a subuser?

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    JotForm Support

    Answered by jonathan on June 24, 2015 at 05:36 PM

     if I have two professional licenses, could a subuser from the first license share a form with a subuser from the second license? 

    If you meant a 'sub-user' sharing a form to another 'sub-user', then it is possible. The same concept will be applied as described on the user guide

    So it won't matter if the sub-user is from another parent account and the other sub-user is also from another parent account.

    Let us know if you have further question.

    Thanks.

     

  • Profile Image
    JotForm Support

    Answered by jonathan on June 24, 2015 at 05:38 PM

    Just to clarify also...

    The form must be owned by sub-user #1 for it to share to sub-user #2

    Obviously the sub-user will NOT be able to share the form if they do not own it (example if the Main account is the owner of the form)

     

    Thanks.