What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I've created a form, but am unable to "preview" it.

    Asked by bboaz on June 24, 2015 at 03:38 PM

    When I click on "preview," I get this error message:  

    This form is currently unavailable!


    Please help.

    Robert T. Boaz


    Page URL:

  • Profile Image

    Answered by drjax on June 24, 2015 at 03:42 PM

    Hi Robert,

    If you go to the My Forms tab is the form listed?  Can you edit it?  It would help me to know that much.


  • Profile Image
    JotForm Support

    Answered by jonathan on June 24, 2015 at 04:45 PM


    The problem with your FREE account/username bboaz  is that it has already exceeded the allowed storage limits for the Free account

    If you preview your jotform http://www.jotform.us/form/31065727729157 it has this status

    You can check your account statuses in your profile page when logged in at https://www.jotform.com/login




    To be able to activate the account, you will need to upgrade to the higher plan to have expanded limits. You can check for details in the JotForm Pricing page.

    link: https://www.jotform.com/pricing

    Let us know if you need further assistance.