I've created a form, but am unable to "preview" it.

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    Asked on June 24, 2015 at 03:38 PM

    When I click on "preview," I get this error message:  

    This form is currently unavailable!


    Please help.

    Robert T. Boaz


  • Profile Image
    Answered on June 24, 2015 at 03:42 PM

    Hi Robert,

    If you go to the My Forms tab is the form listed?  Can you edit it?  It would help me to know that much.


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    Answered on June 24, 2015 at 04:45 PM


    The problem with your FREE account/username bboaz  is that it has already exceeded the allowed storage limits for the Free account

    If you preview your jotform http://www.jotform.us/form/31065727729157 it has this status

    You can check your account statuses in your profile page when logged in at https://www.jotform.com/login




    To be able to activate the account, you will need to upgrade to the higher plan to have expanded limits. You can check for details in the JotForm Pricing page.

    link: https://www.jotform.com/pricing

    Let us know if you need further assistance.