Margins On PDF Submission are not displaying correct

  • drjax
    Asked on June 24, 2015 at 3:39 PM

    Please check the pdf submissions of the two forms below.  On one, the pdf margins are awful (https://secure.jotformpro.com/form/51688669009974).  On the other (https://secure.jotformpro.com/form/43386416869974) the pdf output is perfect.  The first form was just recently created.  The second has been around for some time.  I look forward to your reply.

    Jack

  • Kiran Support Team Lead
    Replied on June 24, 2015 at 4:56 PM

    It seems that there is some custom CSS code has been applied to the form and hence the format is changed. I've cloned your JotForm and removed the Custom CSS code that displayed the form correctly and the PDF submission as well.

    Margins On PDF Submission are not displaying correct Image 1 Screenshot 30

    Margins On PDF Submission are not displaying correct Image 2 Screenshot 41

    Hope this information helps. Please get back to us if you are referring to something different or need any further assistance. We will be happy to help.

    Thanks!!