What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Margins On PDF Submission are not displaying correct

    Asked by drjax on June 24, 2015 at 03:39 PM

    Please check the pdf submissions of the two forms below.  On one, the pdf margins are awful (https://secure.jotformpro.com/form/51688669009974).  On the other (https://secure.jotformpro.com/form/43386416869974) the pdf output is perfect.  The first form was just recently created.  The second has been around for some time.  I look forward to your reply.

    Jack

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    JotForm Support

    Answered by Kiran on June 24, 2015 at 04:56 PM

    It seems that there is some custom CSS code has been applied to the form and hence the format is changed. I've cloned your JotForm and removed the Custom CSS code that displayed the form correctly and the PDF submission as well.

    Hope this information helps. Please get back to us if you are referring to something different or need any further assistance. We will be happy to help.

    Thanks!!