What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm very interested in your JotForm Licensing Solution BASIC for $450. What do you mean by 100 Users? Where exactly is the limitation?

    Asked by keenlyside on November 28, 2011 at 05:59 PM
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    Answered by fxr on November 28, 2011 at 06:19 PM

    It just means you can have a maximum of 100 registered users on your hosted JotForm site creating forms.

    Hope that helps.

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    Answered by keenlyside on November 28, 2011 at 07:01 PM

    How many days after paying do you need untill you install the jotform site? And can you transfer the form i actually created?

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    Answered by fxr on November 28, 2011 at 07:17 PM

    You can clone your form hosted on JotForm to your own hosted JotForm installation. 

    I will pass on your query about how long it would take for your installation to be carried out after you have paid for your licience to our Administrators. 

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    JotForm Founder

    Answered by aytekin on November 29, 2011 at 02:45 AM

    How many days after paying do you need untill you install the jotform site? 

    We usually install it in your site within 1-2 (business) days. 

    And can you transfer the form i actually created?

    Yes, we can transfer your existing JotForm.com account(s) to the new installation. 

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    Answered by keenlyside on December 14, 2011 at 02:16 PM

    Okay, I would like to buy the license now. Can you please send me a link to my mail adress with the paypal link and order form?

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    Answered by fxr on December 14, 2011 at 06:49 PM

    http://www.interlogy.com/products/jotform/

    I believe you are taken through the payment gateway upon pressing the 'buy' button?

     

    If you have any problems with that process, let us know. 

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    Answered by keenlyside on December 15, 2011 at 04:14 AM

    Okay, done (Referenznummer: 43510219, Kontonummer: 28393751). How will we proceed? I would like you to install the platform on my server. What information do you need?

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    Answered by keenlyside on December 15, 2011 at 04:49 AM

    I just replied to your mail. Please let me know, when you have finished. Thanks so far ...

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    Answered by keenlyside on December 15, 2011 at 04:54 AM

    Oh! I just noticed, that you require a linux server? I have a windows 2008 standard server ... will it work too? It's running under Plesk.

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    JotForm Support

    Answered by liyam on December 15, 2011 at 06:50 AM

    Hello.  We'll forward this inquiry to our development team.  Either Aytekin or other developers will respond to this.

    Thank you for your patience.

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    JotForm Founder

    Answered by aytekin on December 16, 2011 at 01:40 AM

    No, it will not work on Windows. JotForm Application requires Linux, Apache, PHP and Mysql. 

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    Answered by keenlyside on December 21, 2011 at 05:56 PM

    I send you the email with access to the LAMP server. Did you receive it?

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    Answered by keenlyside on December 21, 2011 at 07:27 PM

     I allready uploaded the files ... When will you start to install? Thanks, J. Stahl

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    JotForm Support

    Answered by mliz on December 21, 2011 at 09:17 PM

    Thank you for the update on the access to the LAMP server our administrators or Aytekin will get back to you on the progress of the  installation.

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    Answered by keenlyside on December 22, 2011 at 12:35 PM

    i still need some support; where do i have to make the changes to allow php to create files (I'm using plesk 10.4 ...)? And please transfer my existing form to my server (please keep the form id; which changes do i have to make on my website to access the transfered form?).

    Thank you!

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    Answered by keenlyside on December 22, 2011 at 04:56 PM

    I got things to work. ;-) But please transfer my existing form to my server (please keep the form id; which changes do i have to make on my website to access the transfered form?).

    Thank you!