What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unique field form limit not working

    Asked by mexicanos1o on June 24, 2015 at 08:03 PM

    Hi:

     

    This is not my first form, and today we created a new form, in that form I set unique for e-mail field and the only thing that doesn't work is that I do could use same mail address one and another. Could you please help me?

    unique new form doesn't work same
  • Profile Image
    JotForm Support

    Answered by jonathan on June 24, 2015 at 09:28 PM

    Please refer also to the user guide  -How-to-set-Form-Limits-Based-on-a-Unique-Question

     

    is this the form http://www.jotform.co/form/51308478163861 you were using?

    I checked this form and I noticed that the email field has its Confirmation set to ON.

    I suggest disabling the Confirmation property if you want to use the field to the Question Limit option.

     

    Let us know if this did not work.

    Thanks.