Unique field form limit not working

  • mexicanos1o
    Asked on June 24, 2015 at 8:03 PM

    Hi:

     

    This is not my first form, and today we created a new form, in that form I set unique for e-mail field and the only thing that doesn't work is that I do could use same mail address one and another. Could you please help me?

  • jonathan
    Replied on June 24, 2015 at 9:28 PM

    Please refer also to the user guide  -How-to-set-Form-Limits-Based-on-a-Unique-Question

    Unique field form limit not working Image 1 Screenshot 30

     

    is this the form http://www.jotform.co/form/51308478163861 you were using?

    I checked this form and I noticed that the email field has its Confirmation set to ON.

    I suggest disabling the Confirmation property if you want to use the field to the Question Limit option.

    Unique field form limit not working Image 2 Screenshot 41

     

    Let us know if this did not work.

    Thanks.