Unique field form limit not working

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    mexicanos1o
    Asked on June 24, 2015 at 08:03 PM

    Hi:

     

    This is not my first form, and today we created a new form, in that form I set unique for e-mail field and the only thing that doesn't work is that I do could use same mail address one and another. Could you please help me?

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    jonathan
    Answered on June 24, 2015 at 09:28 PM

    Please refer also to the user guide  -How-to-set-Form-Limits-Based-on-a-Unique-Question

     

    is this the form http://www.jotform.co/form/51308478163861 you were using?

    I checked this form and I noticed that the email field has its Confirmation set to ON.

    I suggest disabling the Confirmation property if you want to use the field to the Question Limit option.

     

    Let us know if this did not work.

    Thanks.