What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will the forms I created be lost if my account disables and I decide to wait for it to be renewed next month?

    Asked by dwatkins on November 28, 2011 at 06:09 PM
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    Answered by mathquiz on November 28, 2011 at 06:10 PM

    No they will not. 

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    Answered by dwatkins on November 28, 2011 at 06:11 PM

    Thanks mathquiz :-)

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    JotForm Support

    Answered by NeilVicente on November 28, 2011 at 06:30 PM

    Your forms and data are safe, even if disabled. In fact, you will still be able to edit your form or view your submissions. Submitting on the forms is the only thing that is not possible when an account is disabled due to reaching account limit.

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    Answered by dwatkins on November 28, 2011 at 06:40 PM
    Thank you SO much for this thoughtful response! I appreciate your help :-)