What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForms Conditions do not work in Safari

    Asked by djre on June 25, 2015 at 12:18 AM

    I have created a form that has simple conditions for hiding fields as well as fields that are mandatory. When browsing the form in Safari none of the above work!

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    JotForm Support

    Answered by Charlie on June 25, 2015 at 03:38 AM

    Could you give us the form URL that you are working on and what condition is not currently working? 

    I'm checking the form "NSW Visitor Safety & Registration...", the conditions for the check boxes seems to be working properly, it hides when the inputted number is incorrect, I'm testing it on Safari 7 in OS X Mavericks.

    We'll wait for your response.


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    Answered by djre on June 25, 2015 at 07:09 PM

    Yes they are working now. I added the form as an iframe embedded form. Before I added it as a script and that didn't work. Thank you for looking into it.