What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
sender NAME not reflected in email of recipientAsked by swifpygal on June 25, 2015 at 05:56 AM
I have change the sender Name to my company name but the sender's name that appear at recipient email is still jotform.
Please advise why this is so.
Thanks for contacting us.
I cloned your form and was not able to replicate the issue. See screenshot below.
Please take note that to fully test the setup of the Autoresponder or Notifier email, you need to do a Test Submission. Using the Test Email button, will only send a Test Email to your default email address.
Do let us know if you nee further assistance.