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    when i try to upload photos its showing the message "filename.jpg is empty.please select files again without it."....What's the reason?

    Asked by rambal on June 25, 2015 at 08:02 AM

    Working fine in Web browser.

    Having this problem in mobile browser only and not for all the image files.

    Screenshot
    jpg message filename select
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    JotForm Support

    Answered by Chriistian on June 25, 2015 at 09:47 AM

    Hi rambal, 

    Thanks for contacting us.

     

    I cloned your form - http://www.jotform.com/51751353191452 and tried it on an android device and I was not able to replicate the issue. Can you give us the browser version and device you are using to further check this issue? If it is ok, can you also give us a sample image where you have encountered the error?

     

    We will wait for your response.

     

    Regards.