I am not receiving any thing from my form into my email box.

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    Roberta Eickman 
    Asked on June 25, 2015 at 10:33 AM

    Perhaps there is a subscription fee that is due?  could some one please help?

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    BDAVID
    Answered on June 25, 2015 at 11:47 AM

    The email address used for submission notifications is not in our bounce list. Have you checked your spam folder?  The email notification is not properly setup: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Sender Name :Make sure you assign it  to a field from your form where the user enters her name (usually the "Name" field -or similar)

    In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com