What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happened to the status bar (percentage) in file uploader?

    Asked by ctphoto on June 25, 2015 at 03:07 PM

    Its not showing anymore, my customers can not tell when file is ready to submit.

    Page URL:
    http://stillrivereditions.com/send_a_file.html

    Screenshot
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    JotForm Support

    Answered by david on June 25, 2015 at 04:15 PM

    Hi,

    I checked your page and the progress bar does indeed no longer show up.  However, when I checked the form itself, the file upload field does show the progress:

    Since you are using the source code, any changes made to the form itself will not be reflected in you page.  Try embedding your source code once again to see if that will update it.

    If not, try using the iFrame embed code to see if that will allow the form to function the same way embedded as it does on its own:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    That should insulate your form from anything else running in your page.

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    Answered by ctphoto on June 25, 2015 at 07:12 PM

    Replaced the code from JotForm and it works again. Thanks for the help!