What happened to the status bar (percentage) in file uploader?

  • ctphoto
    Asked on June 25, 2015 at 3:07 PM

    Its not showing anymore, my customers can not tell when file is ready to submit.

    Jotform Thread 596872 Screenshot
  • David JotForm Support
    Replied on June 25, 2015 at 4:15 PM

    Hi,

    I checked your page and the progress bar does indeed no longer show up.  However, when I checked the form itself, the file upload field does show the progress:

    What happened to the status bar (percentage) in file uploader? Image 1 Screenshot 20

    Since you are using the source code, any changes made to the form itself will not be reflected in you page.  Try embedding your source code once again to see if that will update it.

    If not, try using the iFrame embed code to see if that will allow the form to function the same way embedded as it does on its own:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    That should insulate your form from anything else running in your page.

  • ctphoto
    Replied on June 25, 2015 at 7:12 PM

    Replaced the code from JotForm and it works again. Thanks for the help!