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    My form calculation fields change immediately after pressing 'Submit'

    Asked by kylie  on June 25, 2015 at 03:45 PM

    I have 2 form calculations and each has 1 or 2 conditions applied to it. They are exactly correct, until i press submit, then they change to what i've entered into the form calculation field (which is not correct). I do not know what to put in the original formula.

    please help me understand how to fix this problem; the problem is that the form calculation values change once Submit is pressed.

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    JotForm Support

    Answered by Mike on June 25, 2015 at 05:49 PM

    It appears that there is some conflict with calculation conditions on your form.

    I would like to suggest calculate the totals withing widget fields. For example, you can add a Price field which will be populated with conditional price, and everything else calculated with the Form Calculation widget fields.

    If you need any further assistance, please let us know.

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    Answered by kylie  on June 25, 2015 at 06:24 PM

    thanks. how to you assign values of 5 and 0 to the yes and no?

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    Answered by kylie  on June 25, 2015 at 06:28 PM

    i am also having problems showing the monetary values as $_ _. _ _. i've got it at 2 decimal places, then i changed it to 4 and it made no difference. appreciate your help.

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    Answered by kylie  on June 25, 2015 at 06:38 PM

    THE PROBLEM IS THAT I HAVE NOTHING IN THE FORM CALCULATION FIELDS. COULD YOU PLEASE HELP ME WHAT TO PUT IN HERE. like for the price, what am i supposed to put in there? i can't put $7.5 or $8 because they're different and i don't know how to do that. Frustrating!

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    Answered by kylie  on June 25, 2015 at 06:42 PM

    if i can get the price one figured out, then it should all work.

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    Answered by kylie on June 25, 2015 at 06:48 PM


    I've assigned the values of 5 and 0 to the yes and no. 

    The only thing left to fix is the price form calculation field. I've got the conditions you suggested in there, but I have nothing except '$' in the form calculation field. 

    The only other thing to fix is the decimal problem.

    Thanks and sorry that I am a pain.

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    JotForm Support

    Answered by jonathan on June 25, 2015 at 11:47 PM

    Can you please describe properly what exactly is the problem with your form http://form.jotform.ca/form/51755730318254? calculation.

    When I test the form, I see it calculate like this


    Please describe clearly which condition and calculation is wrong on the screenshot I provided above.