What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Estou com problemas / My form is disables

    Asked by rafaelbastos28 on June 25, 2015 at 04:52 PM

    estou com problema e esta dando erro toda hora e é meu primeiro formulario

    Screenshot
    disabled form autosuspended login password
  • Profile Image

    Answered by Ben on June 25, 2015 at 06:03 PM

    The reason why this has happened is because your account got autosuspended by our anti-phishing system.

    Please note that form "Cadastro M2Solares !" is asking for username and password that is against our terms of use.

    As soon as you either:

    1. modify the form not to ask for the same or
    2. delete your jotform (from trash folder as well)

    that your account will immediately be un suspended and that your form(s) will again be active.

    If you apply the change, but your account is still not enabled, do let us know and we would be happy to check it out for you.