What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is my account active?

    Asked by addco on June 25, 2015 at 06:20 PM

    Next payment is July 9 please confirm thar everything is ok. THX

    my account active next confirm
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 25, 2015 at 11:02 PM

    It looks like the first attempt to charge the current subscription you have with us for month of June failed, but then it was successful, so yes, your account is in good standing.

    Cheers!