My form continues to error out when the customer hits the submit button.

  • ussportswear
    Asked on June 25, 2015 at 7:21 PM
    Jotform Thread 597032 Screenshot
  • Charlie
    Replied on June 25, 2015 at 11:59 PM

    Hi,

    Have you tried checking if the API log in credentials that you are using in the Authorize.net integration works?

    My form continues to error out when the customer hits the submit button Screenshot 20

     

    See if you get an error after testing the integration, if that's the case, you might need to get a new API log ID or transaction key from your Authorize.net account. If you want to test your Authorize.net further using Sandbox, you can check this guide: http://www.jotform.com/help/221-How-to-Test-Authorize-net-Payment-Tool-on-Sandbox-Mode.

    Let us know if that works.

    Thank you.

  • ussportswear
    Replied on June 27, 2015 at 5:43 AM
    Yes Charlie I have checked and it tests fine. Thank you,Tim SchaeferVice President, SalesUltimate Sportswear LLC"Champions Choose US"Cell:480-343-0328Champions Choose USFacebook Twitter  
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