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    try to get into Jotform - get blank screen and no forms (see screenshot)

    Asked by smjflumps14 on June 25, 2015 at 08:37 PM

    My name is Michael Bridges from South Metro JFL and I am having trouble accessing Jotform.  I have used the program for the past year and never had a problem.

    It just does not give me any access - looks like it is logged in but no forms come up.

    Screenshot
    my forms blank form
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    JotForm Support

    Answered by jonathan on June 26, 2015 at 12:27 AM

    I currently could not reproduced the same issue on my end. When I go to My Forms page, I was able to see my forms on the list.

    I suggest you try first clearing also your browser's cache if perhaps the issue is due only to it. Close and open again your browser, then login to your jotform account/username  smjflumps14  at http://www.jotform.com/login

     

    Just to let you know also, when I checked your account, I noted that you do not have any forms yet on the the account. This is also the reason you cannot see any forms on your My Forms page http://www.jotform.com/myforms/

    Hope this help. Please let us know if issue still remains.

    Thanks.