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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I see where a submission is coming from

    Asked by fredrickprince on June 25, 2015 at 09:32 PM

    Hello,

     

    I recently received a concerning submission and I was wondering if you'd be able to provide more information as to where this submission came from ie, city, IP address?

     

    Thanks

    Page URL:
    www.fredrickprince.com

    information browser info user IP
  • Profile Image
    JotForm Support

    Answered by jonathan on June 26, 2015 at 12:41 AM

    Please check the user guide -How-to-See-IP-Addresses-of-Form-Submitters

    Getting the end-user's browser info will also provide more details

    -How-to-Catch-User-s-Browser-Info

     

    The email will look something similar to this

     

    In the form submission page https://www.jotform.com/help/269-How-to-view-Submissions

    there is also option to allow showing the IP address where the submission came form.

    Let us know if you need further assistance.

    Thanks.