What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by ipalette on June 25, 2015 at 09:45 PM
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    JotForm Support

    Answered by ashwin_d on June 26, 2015 at 12:42 AM

    Hello ipalette,

    We have received an empty question form you with just the title as "SSL". Do you mean to say that you want to receive SSL submissions in your form? 

    Yes it is possible to receive SSL submissions and the following guide should help you:  http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!

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    Answered by ipalette on June 27, 2015 at 06:58 AM

    I understand the how to use the SSL, I have a question about the email that is sent. Is the best practice to edit the email that is being delivered to remove the sensitive data?


    Thank you.

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    Answered by Shadae on June 27, 2015 at 01:39 PM

    Hi ipalette,

    There is not standard practice, it would mostly depend on the security of your email provider. If there is an issue with the security on your email, you can decide to delete that information from your email.

    You also have the option to not have the information sent through email by editing your notification and only access it directly on JotForm.

    Thank you