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  • Profile Image

    How to properly set date and time when form should get disabled?

    Asked by mark.hesford on June 26, 2015 at 04:11 AM

    I have a  form currently open named Housing Assistant.

    I was told I could enter a date for when this form should deactivate. It should close today at 12.oo midday. So I entered 2015-06-26 12:00. The form then deactivated from now!

    I then deleted the time I had entered so it was blank but nothing has changed - the form is still closed

    Can you please reopen the form and advise me how I get it ti automatically disable after 12.00 today

    Feel free to call 0161 720 5819

     

    Thanks

     

    closed form limits enable form disable form date and time limit form status
  • Profile Image

    Answered by Ben on June 26, 2015 at 10:04 AM

    Based on the above, you seem to have added the correct date and time:

    2015-06-26 12:00

    year-month-day 24-time

    This means that the form should disabled itself in 3 hours (now -at the time of this writing- being 08:57 EST).

    Now I do see that your jotform is already disabled, which it should not be.

    I have checked and from what I can see the limit is properly set, but it seems that it was also set to be disabled.

    I would recommend this guide to see more about setting up the limits of your form such as described above: http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form

    and to check this guide on: How to Change the Status of Forms

    Of course we are here if needed, so do let us know if you have any questions that we might assist you with.